Vince Lamar’s mission is to provide 100% satisfaction with each of our items. However, should you not be satisfied with the product you have received, you have 7 days to return your item(s) to be granted an exchange or store credit. We do NOT issue refunds.
Permanent markdown and clearance items are FINAL SALE. If you choose a store credit, it will be issued in the form of a custom discount code that you can use for your next purchase. That code cannot be used with any other discount. If you would like to exchange your item, please contact us first to confirm that the item you want is available.
Return your unworn items with the original tags attached to:
PO Box: 241925
Milwaukee, WI 53224
Please email prior to sending the item to confirm the return. If you have any questions concerning your purchase, please email our investor care department at firstname.lastname@example.org.
Shipping: Please allow 3-5 business days for shipping and processing on your orders!
Does Vince Lamar make the products that they sell?
No we do not. However, we do hand select each item that we sell.
What do I do if Vince Lamar does not have a color or a style that I am looking for?
Please email us at email@example.com with your suggestions and your estimated time that you need the item, and we will email you back within 2-3 days to let you know if we located an item that suits your description. Please give us a 35 day advance notice.
Does Vince Lamar offer styling services?
Yes we do! We are committed to making sure that your special occasion is just right for you. To ensure that we cater to
your request please give a 60 day notice to have product options.
If I am not satisfied with my product selection can I get a refund?
We do not offer refunds. However, we do offer a store credit or exchange for equal value. If you choose to receive a credit then you will be sent a “special code” to apply whenever you are ready to redeem.
Paypal is the easiest way to make payments online. While checking out your order, you will be redirected to the Paypal website. Be sure to fill in correct details for fast & hassle-free payment processing. After a successful Paypal payment, a payment advice will be automatically generated to Samplestore.com system for your order.
What are the payment methods available?
At the moment, we only accept Credit/Debit cards and Paypal payments.
Can I pay using Paypal without a Paypal account?
Yes! It is commonly misunderstood that a Paypal account is needed in order to make payments through Paypal. The truth is you DO NOT need one, although we strongly recommend you sign up to enjoy the added ease of use.
Without a Paypal account, all you need is any Debit/Credit card stated below that is supported by Paypal.
By using Paypal, we can process & deliver your orders to you in a shorter time. Paypal is the easiest & most secure way to make payment online. No account needed.
How long will it take for my order to arrive after I make payment?
Customers who ship their orders within USA should expect to receive their orders within five (5) to seven (7) working days upon payment verification depending on the volume of orders received. If you experience delays in receiving your order, contact us immediately and we will help to confirm the status of your order.